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Why Does My Business VPN Keep Dropping? Here's Why And How to Fix It In 2023

  • 30 Jan 2024
  • 3 min read

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In the digital age, a reliable VPN (Virtual Private Network) is essential for secure online experiences. However, frequent VPN disconnections can be frustrating and detrimental to your online activities. This guide outlines common reasons behind VPN disconnects and offers comprehensive solutions to help you maintain a stable and secure connection in 2023.

What are the reasons why your VPN connection keeps dropping?

Reaching Device Limit:

Understanding the Issue: VPN providers often impose limits on simultaneous device connections. Exceeding this limit can lead to disconnections.

Solution: Manage devices strategically and consider router integration to bypass device limitations.

Network Connection Issues:

Understanding the Issue: Weak Wi-Fi signals, mobile data problems, or router issues can disrupt your VPN connection.

Solution: Troubleshoot network issues, switch between networks, and perform router restarts.

Other Software Interference:

Understanding the Issue: Antivirus or firewall software on your device may block VPN traffic.

Solution: Configure firewall settings, whitelist your VPN, and ensure compatibility with VPN protocols.

High Connection Latency:

Understanding the Issue: Slow connection speeds can trigger VPN disconnections, especially if the server response time exceeds limits.

Solution: Change your VPN tunneling protocol, opt for a closer server, and monitor server response times.

VPN Connection Blocked by ISP:

Understanding the Issue: In regions with VPN restrictions, your ISP might detect and block VPN traffic.

Solution: Use a VPN with obfuscation features to mask VPN traffic as regular HTTP traffic.

Overloaded VPN Servers:

Understanding the Issue: Overcrowded servers can result in unstable connections.

Solution: Select less congested servers or opt for VPN providers with a vast server fleet.

Device's Power Settings:

Understanding the Issue: Power-saving modes can interfere with background VPN processes.

Solution: Disable battery-saving modes to ensure VPN applications remain active.

VPN Software Issues:

Understanding the Issue: Outdated or misconfigured VPN software can lead to frequent disconnections.

Solution: Keep software up-to-date, adjust VPN settings, and reach out to customer support for assistance.

Impact on Business Operations:

The consequences of VPN disconnections in a business context can be far-reaching. These disruptions can lead to:

  • Data Vulnerability:

    Interruptions in VPN connections may expose sensitive business data to potential threats and cyberattacks.

  • Operational Delays:

    Frequent disconnects disrupt essential workflows, leading to operational inefficiencies and productivity losses.

  • Security Concerns:

    VPN disconnections can compromise the privacy and security of communication, undermining the trustworthiness of your network.

  • Frustration:

    Continual VPN issues can frustrate employees and hinder their ability to perform tasks effectively.

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How to Stop Your VPN from Disconnecting:

Change Your VPN Settings:

  • Switch servers to a more reliable one.
  • Modify DNS settings if supported.
  • Experiment with different VPN protocols for stability.
  • Adjust encryption levels to optimize performance.

Fix Connection Issues With Your Network:

  • Troubleshoot and resolve network-related problems.
  • Restart your router to improve connectivity.
  • Consider using a different Wi-Fi network or mobile data.

Fix Connection Issues With Your Device:

  • Ensure firewall and antivirus software isn't blocking your VPN.
  • Update network drivers for compatibility.
  • Verify login credentials and reset if necessary.

Change Your VPN Service or Contact Support:

  • Experiment with different VPN servers and protocols.
  • Explore alternative VPN services if issues persist.
  • Contact customer support for expert assistance.

Fix Your VPN Connection Quickly and Easily:

Change DNS Servers:

  • Modify DNS server settings for better connectivity.
  • Opt for DNS servers provided by your VPN service.

Connect to a Different Network:

  • Switch between Wi-Fi and mobile data connections.
  • Consider using an Ethernet cable for added stability.

Change VPN Protocols:

  • Experiment with different VPN protocols.
  • Consider using protocols like WireGuard, IKEv2, or OpenVPN.

Switch IP Protocols:

  • Adjust Internet Protocol (IP) settings for stability.
  • Ensure your VPN supports IPv6 or IPv4 as needed.

Change Ports:

  • Manually change the port your VPN uses for connection.
  • Ensure compatibility with your VPN provider's port options.

Change the Encryption Level:

  • Lower encryption levels for improved speed.
  • Choose an encryption level that balances security and performance.

Enable Obfuscation/Stealth Mode:

  • Use obfuscation or stealth features to bypass restrictions.
  • Mask VPN traffic to resemble regular internet traffic.

Disable Multi-Hop Servers:

  • If enabled, consider disabling multi-hop for faster connections.
  • Evaluate the trade-off between security and speed.

Disable Trusted Networks:

  • Turn off trusted network features that may cause disconnections.
  • Ensure the VPN remains active regardless of the network.

How to Fix Speed Issues in a VPN:

  • Check your internet connection speed and troubleshoot as needed.
  • Connect to servers geographically closer to your location for faster speeds.
  • Disable multi-hop to simplify routing and improve connection speed.

Why My VPN Is Facing Software Issues?

Software issues can arise due to outdated or incompatible VPN software, conflicts with other applications, or misconfigurations. Keeping your VPN software up-to-date, resolving conflicts, and ensuring proper configurations can help rectify these issues.


Frequently Asked Questions

Why Does My VPN Keep Cutting Off?

Frequent VPN disconnections can be attributed to various factors, such as network instability, server congestion, or software conflicts. Follow the outlined solutions to address these common issues and prevent recurring disconnections.

Why Does My VPN Keep Disconnecting and Reconnecting?

VPN connections may drop and reconnect due to network fluctuations, server issues, or interference from other software. Implement the recommended fixes to maintain a stable VPN connection.

How Do I Stop VPN From Disconnecting?

To prevent VPN disconnections, you can adjust VPN settings, resolve network and device issues, and explore alternative VPN services. Follow the provided solutions to ensure a consistent connection.

How Do I Stop My VPN From Automatically Disconnecting?

Automatic VPN disconnections can result from power-saving settings, network interruptions, or software conflicts. Disable power-saving modes, optimize your network, and configure VPN settings to prevent automatic disconnects.

How Do I Stop VPN From Turning Off on Android?

To prevent VPN interruptions on Android, adjust device settings to disable battery-saving modes and ensure continuous VPN operation. Refer to the solutions outlined in this guide for comprehensive guidance.